Loam Bio Pty Ltd ACN 636 407 639 (Loam Bio) is bound by the Privacy Act 1988 (Privacy Act) and the Australian Privacy Principles (APPs) contained in it, which regulate how government agencies collect, use, store and disclose personal information, and how individuals may access and correct personal information held about them.
Loam, Loam Bio, Loam Carbon, CarbonBuilder, and SecondCrop are all brands of Loam Bio Pty Ltd and comply with this Privacy Policy.
This privacy policy sets out our commitment to protecting the privacy of personal information provided to us. It outlines the personal information handling practices of Loam Bio, including how we collect, hold, use and disclose personal information to carry out our functions and activities, such us providing our services to you (Services).
The Privacy Act defines personal information as information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is:
What constitutes personal information will depend on whether an individual can be identified or is reasonably identifiable in the particular circumstances. An individual’s name is not required for the information to be personal information. For example, personal information could include:
Sensitive information is a subset of personal information with additional requirements under the Privacy Act. Sensitive information might include information about an individual’s health, racial or ethnic origin, political opinions, association memberships, religious beliefs, sexual orientation, criminal history, genetic or biometric information.
Loam Bio will, at all times, only collect the personal information needed to perform its legitimate functions and activities. The types of personal and sensitive information we collect about you are set out in the table below:
Loam Bio collects personal information which you directly provide to us at the time of engagement. For example, when you:
Loam Bio may also collect personal information through other individuals or organisations acting on its behalf, including its contracted service providers as well as financial institutions and government agencies. If this occurs, such collection will be in accordance with the APPs.
On occasion, individuals or organisations may provide personal information to Loam Bio without it being requested. In such circumstances, we will determine whether or not we could have collected that information because it is reasonably necessary for, or directly related to, one or more of our functions or activities. If this is the case, the information may be used and handled in accordance with this policy. If not, the information collected will be destroyed or de-identified provided it is not in a Commonwealth record and it is lawful and reasonable to do so.
Loam Bio automatically collects a variety of information when you use our website and online services, some of which may be personal information, such as Clickstream Data.
Our website also uses Google Analytics, a web analytics service provided by Google Incorporated (Google). Reports from GoogleAnalytics are used to help improve our website.
Google Analytics uses 'cookies' to analyse how users use our site and this information will be transmitted to, and stored by, Google on servers in the United States of America. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for us and providing other services relating to website activity and internet usage.
Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Please refer to Google's privacy policy for further information.
You can opt-out of Google Analytics Advertising Features including using a Google Analytics Opt-out Browser add-on found here. To opt-out of personalised ad delivery on the Google content network, please visit Google’s Ads Preferences Manager here or if you wish to opt-out permanently even when all cookies are deleted from your browser you can install their plugin here. To opt out of interest-based ads on mobile devices, please follow these instructions for your mobile device: On android open the Google Settings app on your device and select “ads” to control the settings. On iOS devices with iOS 6 and above use Apple’s advertising identifier. To learn more about limiting ad tracking using this identifier, visit the settings menu on your device.
If you do not, or are unable to, provide us with the requested personal information, we may not be able to provide you with the Services or with information, goods or services which you have requested or allow you to participate in Loam Bio’s programs, research projects or events.
Loam Bio collects, uses and discloses personal information for the purpose of performing its legitimate business functions and activities.
Unless an exception applies, we will only use or disclose personal information for the primary purpose it was collected. This purpose will be made clear at the time of collection, or as soon as practicable after collection. We will only use or disclose personal information for another secondary purpose if permitted under the APPs.
The main purposes for which we collect, use and disclose personal information include:
If Loam Bio only collect, hold, use and disclose sensitive information for the following purpose:
Loam Bio may disclose personal information to:
While we store personal information in Australia, where we disclose your personal information to the third parties listed above, these third parties may store, transfer or access personal information outside of Australia, including the United States of America, Canada and Brazil. We will only disclose your personal information overseas in accordance with the Australian Privacy Principles.
Please read this Privacy Policy carefully. If you provide personal information to us, you understand we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect our ability to provide our Services to you and your use of our Services.
If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
Where practicable we will give you the option of not identifying yourself or using a pseudonym in your dealings with us.
To object to processing for direct marketing/unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.
We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures, to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure, including by:
While we are committed to security, we cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk
Individuals may request access to their personal information and request its correction if it is inaccurate, out of date, incomplete, irrelevant or misleading. Requests for access to, or correction of, personal information should be directed to our Privacy Officer via the contact details below. We will process your request within 30 calendar days, unless we consider there is a reason under the Privacy Act or other relevant law to withhold the information, or not make the changes. If we deny your request, it will provide reasons for doing so.
An administrative fee may be payable for the provision of such information. Please note, in some situations, we may be legally permitted to withhold access to your personal information. If we cannot provide access to your information, we will advise you as soon as reasonably possible and provide you with the reasons for our refusal and any mechanism available to complain about the refusal. If we can provide access to your information in another form that still meets your needs, then we will take reasonable steps to give you such access.
We take reasonable steps to promptly correct any information found to be inaccurate, out of date, incomplete, irrelevant or misleading. Please note, in some situations, we may be legally permitted to not correct your personal information. If we cannot correct your information, we will advise you as soon as reasonably possible and provide you with the reasons for our refusal and any mechanism available to complain about the refusal. Loam Bio should be promptly notified if there are any changes to an individual’s personal information by:
You can make a complaint if you believe we have breached the APPs or mishandled your personal information. Complaints should be directed to our Privacy Officer via the contact details below.
Our Privacy Officer will investigate all privacy complaints. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take in response to your complaint. Each complaint will be reviewed on a case-by-case basis to determine the steps we need to take to resolve it. We will contact you if we require more information and will notify you in writing of the outcome of the investigation. If you are not satisfied with our determination, you can contact us to discuss your concerns and you also have the right to contact the Office of the Australian Information Commissioner.
We may use cookies on our website from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. [However, they do recognise you when you return to our online website and allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our online website with personal information, this information may be linked to the data stored in the cookie.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
Our website may contain links to other party’s websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.
We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our website. We recommend you check our website regularly to ensure you are aware of our current Privacy Policy.
For any privacy related correspondence, please contact our Privacy Officer via:
Loam Bio Pty Ltd ACN 636 407 639
Building 1120, 346 Leeds Parade, Orange NSW 2800
Ph: +61 2 5317 7047
